Automation
Automation allows creating automation rules, that trigger actions based on JovianX events. Once a rule is triggered it calls an action webhook, that can send information from JovianX to external cloud services. Automation effectively allows integration with external services such as HubSpot, Slack, Jira, Freshdesk, Pager Duty and others.

JovianX allows configuring automation rules for the following events:
- Customer account created
- Customer account deleted
- Customer account trial is over
- Customer account user created
- Customer account user logged in
- Application helm parameters changed
- Application launch settings changed
- Application upgraded
- Application error
- Email notification sent
JovianX supports the following action Types:
Webhook
JovianX calls a webhook when an automation rule is triggered. To configure a Webhook set the following settings:
The URL of the Webhook Must be a valid web address URI.
You can define the URL method for JovianX to trigger, following methods are supported:
- GET
- POST
- PUT
- PATCH
Custom headers are supported, you can define a custom
key: value
pairs of headers. Additionally, you can use variables as header values
:
Content:
The content section holds the Webhook request content data, you can define the content type and configure the data to send.
Content Type
- JSON
- MULTIPART/FORM-DATA
- X-WWW-FORM-URLENCODED
JSON content-type allows defining the JSON content data:

MULTIPART/FORM-DATA and X-WWW-FORM-URLENCODED allow setting the
key:value
data:
Events expose a set of variables that can be used as event data or headers when triggering an action:
Event | Supported Variables |
Customer account created Event triggered on successful customer account creation. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration |
Customer account deleted Event triggered on deletion of customer account. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration |
Customer account trial is over Event triggered when customer account trial period is over. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration |
Customer account user created Event triggered on creation of new account user | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{user_email}}: User email address {{user_name}}: User full name |
Customer account user logged in Event triggered when account user logs into the customer console. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{user_email}}: User email address {{user_name}}: User full name |
Application helm parameters changed Event triggered on update of application ' 'components helm parameters. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{parameters}}: Application components helm parameters after successful update |
Application launch settings changed Event triggered when account settings are changed. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{parameters}}: Application components helm parameters after successful update {{application_settings}}: New application settings chosen by user. |
Application upgraded Event triggered after successful application blueprint ' 'version change. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{parameters}}: Application components helm parameters after successful upgrade. {{old_blueprint_version}}: Application blueprint version before upgrade {{new_blueprint_version}}: Application blueprint version after upgrade |
Application error Event triggered when application state changes to "error". | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{previous_state}}: Application state before it was changed to "error" {{parameters}}: Application components helm parameters {{application_settings}}: Application settings chosen by user |
Email notification sent Event triggered after an email notification is sent. | {{account_id}}: Account identifier {{account_display_name}}: Account company name provided during registration {{receiver}}: To whom notification was sent {{subject}}: Subject of the email notification {{message}}: Body of the email notification |
To create a new automation rule :
- 1.Navigate to
Settings
>Automation
on the side-menu. - 2.Click on Create rule button on the upper left side
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Last modified 3yr ago