Automation

Automation allows creating automation rules, that trigger actions based on JovianX events. Once a rule is triggered it calls an action webhook, that can send information from JovianX to external cloud services. Automation effectively allows integration with external services such as HubSpot, Slack, Jira, Freshdesk, Pager Duty and others.

Events‌

JovianX allows configuring automation rules for the following events:

  • Customer account created

  • Customer account deleted

  • Customer account trial is over

  • Customer account user created

  • Customer account user logged in

  • Application helm parameters changed

  • Application launch settings changed

  • Application upgraded

  • Application error

  • Email notification sent

Actions

JovianX supports the following action Types:

Webhook
Webhook

Webhook

JovianX calls a webhook when an automation rule is triggered. ‌To configure a Webhook set the following settings:

URL

The URL of the Webhook Must be a valid web address URI.

‌Method

You can define the URL method for JovianX to trigger, following methods are supported:

  • GET

  • POST

  • PUT

  • PATCH

Headers

Custom headers are supported, you can define a custom key: value pairs of headers. Additionally, you can use variables as header values:

Content:

The content section holds the Webhook request content data, you can define the content type and configure the data to send.

Content Type

  • JSON

  • MULTIPART/FORM-DATA

  • X-WWW-FORM-URLENCODED

JSON content-type allows defining the JSON content data:

MULTIPART/FORM-DATA and X-WWW-FORM-URLENCODED allow setting the key:value data:

Available Variables

Events expose a set of variables that can be used as event data or headers when triggering an action:

Event

Supported Variables

Customer account created

Event triggered on successful customer account creation.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

Customer account deleted

Event triggered on deletion of customer account.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

Customer account trial is over

Event triggered when customer account trial period is over.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

Customer account user created

Event triggered on creation of new account user

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{user_email}}: User email address

{{user_name}}: User full name

Customer account user logged in

Event triggered when account user logs into the customer console.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{user_email}}: User email address

{{user_name}}: User full name

Application helm parameters changed

Event triggered on update of application ' 'components helm parameters.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{parameters}}: Application components helm parameters after successful update

Application launch settings changed

Event triggered when account settings are changed.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{parameters}}: Application components helm parameters after successful update

{{application_settings}}: New application settings chosen by user.

Application upgraded

Event triggered after successful application blueprint ' 'version change.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{parameters}}: Application components helm parameters after successful upgrade.

{{old_blueprint_version}}: Application blueprint version before upgrade

{{new_blueprint_version}}: Application blueprint version after upgrade

Application error

Event triggered when application state changes to "error".

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{previous_state}}: Application state before it was changed to "error"

{{parameters}}: Application components helm parameters

{{application_settings}}: Application settings chosen by user

Email notification sent

Event triggered after an email notification is sent.

{{account_id}}: Account identifier

{{account_display_name}}: Account company name provided during registration

{{receiver}}: To whom notification was sent

{{subject}}: Subject of the email notification

{{message}}: Body of the email notification

Creating a new automation Rule

To create a new automation rule :

  1. Navigate to Settings > Automation on the side-menu.

  2. Click on Create rule button on the upper left side

Example JovianX > Slack integration: